Accessibility Statement
This statement was last updated on May 27, 2026.
At LuckyGoose Diamonds, we are fully committed to digital accessibility. We believe that our online store, luckygoosediamonds.com, should be accessible and user-friendly to everyone, allowing visitors of all abilities to browse our collection of premium lab-grown diamonds with ease and enjoyment.
What web accessibility is:
To ensure a seamless experience for all users, we actively work to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These globally recognized guidelines explain how to make web content more accessible for people with diverse abilities.
Adjustments We've Made:
Our online storefront’s contents are optimized to work alongside assistive technologies, such as screen readers and keyboard-only navigation. As part of this ongoing effort, we have:
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Established a clear, logical heading structure on all pages.
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Configured sequential content order for natural keyboard navigation.
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Added alternative text to informational images and hidden decorative elements.
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Maintained accessible color combinations that meet required contrast ratios.
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Set the primary language of the site explicitly for screen readers.
Online-Only Operations:
LuckyGoose Diamonds is a digital-first enterprise operating exclusively online. We do not maintain physical public offices, showrooms, or retail storefronts. Our entire experience is optimized for a secure, accessible online journey from browsing to checkout.
Feedback, Requests, and Support:
We view accessibility as an ongoing journey and continually audit our site to improve the user experience. If you encounter any accessibility barriers, find an issue, or require personal assistance to complete a transaction on our site, please reach out to us directly. We are here to help.
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Email: hello@luckygoosediamonds.com
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Response Time: We monitor this inbox closely and aim to respond to all accessibility inquiries within 24 to 48 hours.